River Gain places the highest priority on user privacy and personal data protection. This privacy statement explains how we gather, use, and safeguard your information when you engage with our platform.
We are committed to transparency and building trust in how your data is handled. Users receive clear updates about their rights and how their data is used, ensuring confidence and clarity.
Our mission is to provide a secure and seamless experience for all traders. If you have questions about privacy, please feel free to contact us at any time.
For direct inquiries, email us at [email protected].
Types of Personal Data We Collect and Purpose
We collect personal information for these reasons:
- Enable access to platform features and functionality
- Enhance platform performance and user experience
- Comply with legal and regulatory requirements
When We Collect Your Data
- While visiting or navigating our website
- Using services such as demo accounts or conducting transactions
- Communicating with our team via any channel
Your Consent and Choices
You may choose not to provide certain personal data, though this may limit access to some platform features.
Collected Personal Information
- IP address
- Device type and browser information
- Date and time of visits
- Name, email, and phone number (if provided)
Legal Basis for Data Processing
| Purpose | Legal Basis |
|---|---|
| Sharing information with partners | Consent |
| Responding to inquiries | Legitimate interest |
| Regulatory compliance | Legal obligation |
| Service improvements | Legitimate interest |
| Preventing fraud | Legitimate interest |
Sharing Data with Trusted Partners
We may share personal data with service partners, business affiliates, and regulatory bodies when required to provide our services effectively.
Cookies and Third-Party Services
We use cookies to:
- Ensure proper website functionality
- Remember user settings and preferences
- Improve the user experience through analysis
- Collect statistical usage data
Cookies can be managed or disabled in your browser settings; some features may then be limited.
Key Third-Party Tools
- Google Analytics (traffic monitoring)
- Advertising networks (personalized content)
- Social media integrations (sharing and login)
Data Retention
Your data is kept only as long as necessary for the purposes stated. In some cases, retention may be longer to meet legal requirements or resolve disputes.
Your Rights
- Request access to your data
- Request corrections or deletion
- Object to certain processing
- Request processing restrictions
- Data portability requests
- Withdraw consent at any time
To exercise your rights, email us at [email protected].
Data Security
We implement robust technical and organizational measures to protect your information. While we strive for security, no system is completely risk-free, so responsible data handling is encouraged.
Privacy Policy Updates
We may update this policy periodically. Major changes will be announced on our website.
Contact Information
For questions regarding this privacy policy, reach out to [email protected].